Empty Folders Resulting In Deleted Items In Archive Folder


whoamib

Recommended Posts

I have recently found a ton of files that were moved to the archive folder as if it were deleted but it wasn't I know that for sure!

 

Some folders only has 1/3 or 1/2 of the files moved to the archive folder.

 

Why is this happening?  I run the latest version of sync 2.2.5 on windows 10 primarily.

 

Any help would be appreciated.

Link to comment
Share on other sites

whoamib,

 

Primary Archive stores older versions of files, and files deleted on remote peer. So first of all please make sure that these files were not actually updated or deleted from remote peers. 

 

If not, and these files are moved to Archive by mistake, please contact collect debug logs from all peers and send them to support. Describe your setup, workflow and steps that led to the problem in more details. 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.