Open Excel file stored within bitsync


Simon H

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Hi, I have recently upgraded to office 365. I notice i have a problem. ON PC A within the bit sync stored folder, i can double click any saved excel files or word document and they open fine. On PC B, the files show and are sync, however when i click on the same file i get an error 'There was a problem sending the command to the program'

I can open the file on PC B via opening excel or word and open file and point it to the relevant folder.

Thanks in advance

Simon

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  • GreatMarko changed the title to Open Excel file stored within bitsync

This doesn't sound like a Sync-related problem. It sounds more like an issue with Windows filetype associations on your PC B. Try right-clicking one of your excel/word files on B and select "Open With", and make sure you select the correct Office application accordingly (ticking the "Always use this app to open files" option)

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