Boatguy Posted September 27, 2017 Report Share Posted September 27, 2017 iOS 11 uses a .HEIC format for photos which is not compatible with most systems. This has rendered the photo backup in Sync for iOS essentially unusable. Unfortunate because I normally use it to transfer photos to my computer. However, there is a setting in the iOS Photos app to optionally convert the image(s) to .jpg whenever an image is transferred to a Mac or PC. Sync needs to access that setting and convert to .jpg as specified by the user. Quote Link to comment Share on other sites More sharing options...
Salvo Posted December 1, 2017 Report Share Posted December 1, 2017 Yes, the .heic format make the iphone backup useless. Should implemented a way to convert .heic to .jpg, because for now there aren't tools to read .heic format on Windows or NAS. This make the backup useless Quote Link to comment Share on other sites More sharing options...
Max Posted December 22, 2017 Report Share Posted December 22, 2017 Use this: https://www.copytrans.net/copytransheic/ Quote Link to comment Share on other sites More sharing options...
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