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Can I extend a public kudos to your support here.  Very competent and quick.  I purchased a pro license not because I needed any pro feature, but because of your excellent customer support.

Alas, you do need to write a command line program that automates troubleshooting on Mac and Linux by parsing the log file and checking for common problems.  Asking a person to debug log files does not seem like a good use of your time.


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