JonoA Posted October 25, 2023 Report Share Posted October 25, 2023 Hello. I am teting out Resilio as a business solution. I have a small VFX studio. unfortunately the speeds are dismally slow between myself in cape town south africa and my artist in croatia. from both sides we are seeing speeds between 1 and 4 mbps. I also tested with another artist here in cape town. twe consistenly reached 10 mbps. why might this be? Quote Link to comment Share on other sites More sharing options...
eltopo Posted November 2, 2023 Report Share Posted November 2, 2023 If you and your party cannot establish direct connection and have to use relay, the upload/download speed will be much slower. Check your peer list, do you see a "relay server" icon like this? Quote Link to comment Share on other sites More sharing options...
JonoA Posted November 4, 2023 Author Report Share Posted November 4, 2023 @eltopothank you for your response. the others are offline right now so cannot see that icon. but i think it might have been there when we were teting. if it is, the how do I establish direct connection please? Quote Link to comment Share on other sites More sharing options...
eltopo Posted November 4, 2023 Report Share Posted November 4, 2023 Usually it's because your firewall or router is very restrictive to the "listening port" of resilio sync. It might help to read these: https://help.resilio.com/hc/en-us/articles/204754759-What-ports-and-protocols-are-used-by-Sync- https://help.resilio.com/hc/en-us/articles/205450195-Download-upload-speed-is-very-slow Quote Link to comment Share on other sites More sharing options...
JonoA Posted November 5, 2023 Author Report Share Posted November 5, 2023 thank you. as far as i can tell resilio is enabled to bypass firewall on my side. do i need to check the same with the artist machine? The pages explain the theory of direct connection. I am not very strong with this part technically. What steps can I take to make sure I can get direct connection? Quote Link to comment Share on other sites More sharing options...
JonoA Posted November 5, 2023 Author Report Share Posted November 5, 2023 do I change this number in here? how? to what? Quote Link to comment Share on other sites More sharing options...
eltopo Posted November 5, 2023 Report Share Posted November 5, 2023 Not only you need to change your Windows' firewall settings, but you also need to look at your router configuration and make sure you have proper port forwarding enabled, or simply use UPnP if your router supports. Consult your network administrators first for any security concerns. I believe only one of you and your party needs to do this to make the direct connections possible. You don't need to change your current listening port (rather than setting up your router to port forward to it), of course if you want a different port, you can change it to any port that's available on your system. I have to admit that I never changed my router/Windows/Linux/Android configurations, RSL works for me quite well by default. But you should treat RSL as a server behind your route/firewall, like a web server, openssh server, etc., if you want someone to connect to the server, either you allow the port access pass through your router, or use some proxy server (similar to RSL's relay server, which will be slower than direct connection). Quote Link to comment Share on other sites More sharing options...
JonoA Posted November 6, 2023 Author Report Share Posted November 6, 2023 @eltopo thank you for your help. I will speak with an IT person today to find out how to do that on my router. Quote Link to comment Share on other sites More sharing options...
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