Having Some Problems Opening Synced Files

[sailatlas]

The application shows "0 files, 0 bytes", but when I open the folder iteself, I do see the files that I want. However, they are .!sync files and I cannot seem to open them. They are originally .avi files if it matters.

[Helen]

sailatlas,

 

Please, provide more details. What devices are involved? on which of them you see .!sync files? 

 

.!sync extension appears while the file is being transferred. Once the file is fully downloaded, .!sync will be removed. The fact that .!sync has remained means that the file for some reason could not be downloaded to the device, thus it cannot be opened.

Try removing the folder from BitTorrent sync on the sending (uploading peer), delete .!sync files from the downloading peer and add the folder back on the uploading peer. 

 

Make sure that files are not used/changed/locked during syncing.

 

If it doesn't help, please, collect full debug logs from both peers (uploading and downloading) and send a mail to syncapp@bittorrent.com. Put the link to this topic in the message and provide the details about your environment and devices. 

[sailatlas]

OK, so my friend and I have a sync folder. He placed the .avi files in it, and they appear as .!sync files on my PC.

 

How do I see that the files are being downloaded?

Edited August 15, 2014 by sailatlas

[GreatMarko]

@sailatlas, as Helen has explained, .!Sync files are created on your device whilst data is being received. Once data for a file has been fully received, the file is renamed and its .!Sync extension removed - this indicates that the file has been fully received.

 

If you're seeing files on your device with .!Sync extensions it means the file hasn't fully been received. This may be because the data for the fiel is currently being received by you, or it may be that the device sending the file has gone offline mid transmission. Either of these should be determinable from the user interface for Sync.