[Solved] Forgot Password, Can't Login Through Gui

[amateur]

Hi everyone,

 

So today I reinstalled a bunch of programs on a new drive I just got. When reinstalling Bittorrent Sync, it asked me to enter a login and password. Now the problem is, I can't remember the password.I tried uninstalling/reinstalling in the hopes that Sync would prompt me for a new login. This wasn't the case.

 

I've had a look through the forums and have found these thread which seem to address my problem.

http://forum.bittorrent.com/topic/34150-password-reset/?hl=password

http://forum.bittorrent.com/topic/31247-forgot-gui-login-cant-reset-ubuntu/

 

I've followed GreatMarko's instructions, but when I launch the .bat files the command prompt only flashes for a fraction of a second. I've tried launching the .bat files while Sync is on and completely off.

 

If it's any help, the only files that were in my C:\Program Files\Bittorrent Sync folder before I created the .conf and .bat files were "SyncShellExtension_33554517.dll" and "BTSync.exe" (I'm including this because from what I understand there is supposed to be a .sync folder in there too, not 100% certain)

 

I have no clue what I'm doing wrong or why these tips aren't working.

 

How can I reset my password?

[GreatMarko]

I've followed GreatMarko's instructions, but when I launch the .bat files the command prompt only flashes for a fraction of a second.

That is correct and expected behavior.

I've tried launching the .bat files while Sync is on and completely off.

The .bat file is essentially just a way of launching Sync with a config file. Launching it whilst Sync is already running will not work.

So in summary, make sure Sync isn't running before you run the .bat

If that doesn't work, check your config file, it's possible you've maybe got a syntax error in there that's preventing Sync reading the config file correctly.

[amateur]

Thanks for the response Marko.

 

I've tried again and I'm still not getting results. Here's what I have in the .conf files:

 

{

   "storage_path" : "C:\Users\Tom\AppData\Roaming\BitTorrent Sync",

   "webui" : {

        "listen" : "0.0.0.0:8888"

    }

}

 

{

  "storage_path" : "C:\Users\Tom\AppData\Roaming\BitTorrent Sync",

  "webui" : {

    "listen" : "0.0.0.0:8888",

    "login" : "****",

    "password" : "****"

  }

}

And I'm using these lines in the .bat files respectively:

 

START BTSync /config reset.conf

 

START BTSync /config reset1.conf

 

I've also tried changing the listen IP to the one my browser displays when I'm prompted to login. Still no success. I'm running the .bat files while BTSync is off. The command prompt will flash for a split second, but nothing else will happen. Is BTSync supposed to open when I run the .bat files?

[GreatMarko]

I'm running the .bat files while BTSync is off. The command prompt will flash for a split second, but nothing else will happen. Is BTSync supposed to open when I run the .bat files?

Yes, it is! - where have you saved your .bat file? It needs to be in the same folder as your BTSync.exe file in order for it to work.

[amateur]

Yes, it is! - where have you saved your .bat file? It needs to be in the same folder as your BTSync.exe file in order for it to work.

Yeah, all the .bat and .conf files are in C:\Program files\Bittorrent Sync (with BTSync.exe)

[GreatMarko]

Ah! I think I spot the issue - you need to either escape the backslashes in your config file's "storage_path" setting, or change them to forward slashes.

 

i.e:

"storage_path" : "C:\\Users\\Tom\\AppData\\Roaming\\BitTorrent Sync",

 

...or simply:

"storage_path" : "/Users/Tom/AppData/Roaming/BitTorrent Sync",

[amateur]

...or simply:

"storage_path" : "/Users/Tom/AppData/Roaming/BitTorrent Sync",

Absolute genius! Worked straight away. Thank you so much!

[GreatMarko]

You're very welcome! Glad I could help and you're all sorted!