Newest Ios 2.1.0 Release: Bug

[hungarianhc]

Hi There,

 

First of all, THANK YOU for releasing iCloud Drive support in the newest version of Sync. However, I don't think it's working 100%. I have a shared folder on my mobile device. I don't want everything sync'd - way too much data... 

 

If I browse in the sync app to the sub-folder where my file is, it's there. woot.

 

If I want to open it, and I navigate via the document picker in-app from another app, it doesn't show the document there. Anyone else seeing this?

[RomanZ]

@hungarianhc

What is the app? And, what actually does not show - the sync itself, or sync folders? Couple of screenshots would be great.

[hungarianhc]

@RomanZ,

 

I apologize for the delay in response. I'm trying to use Numbers on iOS to open our family budget file. Here is my workflow...

 

1) I open up Sync to make sure there are peers and my folders are in there: https://goo.gl/photos/s5tgBaj3q3i2y48j7

 

2) I open Numbers: https://goo.gl/photos/yHVjLsFYMeXcVLeSA

 

3) I click the "plus" in the top left to add something from Sync: https://goo.gl/photos/zJm1YDGDWUPFc36R6

 

4) I browse to the folder where I expect to see the file. It's not there: https://goo.gl/photos/t5JcABk6GxpL7CEi9

 

5) I open up sync. It's there: https://goo.gl/photos/23ptQjiZmiDiFqD9A

 

6) Then I think... "Hmmm.. do I have to download it first so the file is local? I thought the whole point of this was to be able to grab it from the "cloud" i.e. my collection of servers. I try it anyways. I click to sync it: https://goo.gl/photos/vLDHQu5korDtWQZR9

 

7) I go through the same workflow again... Now the file is there! https://goo.gl/photos/iV9jpmzG9yEAakFc8

 

8) I click the file, but nothing opens, and I'm kicked back to the default Numbers screen.

 

Let me know if you have more questions!

[RomanZ]

@hungarianhc

Thanks a lot for detailed explanation!

Step 6: it is by design. File needs to be local to get opened by other app. The main benefit of extensions is that now you can open it in another app, edit and save without copying it to another app's jail.

 

Unfortunately, the issue you describe does not reproduce in our Lab. On step 8, it gives a second or two delay and actually opens the  document in Numbers. I'd like to ask you to do a couple of simple tests:

1) try to do the same but with a different file (say, .txt) and different app (say, "Documents"). Does it open the .txt file with no issues from Sync? I wonder if this is something between numbers and Sync or this is purely Sync issue.

2) try to locate same file in Sync and  "Open in..." it in Numbers. I wonder if it works well in your env.

 

Thanks!

[hungarianhc]

Okay so I was able to open the file by using "open in" from the Bittorrent Sync app. That's good... Then it opens. That's also good! I made a couple changes in the file, and I saved it.

 

Then Numbers says updating: https://goo.gl/photos/tk2s4KWjedgvJZXn9

 

Then it's done updating: https://goo.gl/photos/xeqpGGH9fDg23xJD6

 

Note that the text stays green after updating. Is this to indicate that it's a file hosted elsewhere? 

 

Then I opened the file on my Mac. It was not updated   .

 

Then I decided to open the Bittorrent Sync app on my iPhone to see if it's updated there... I clicked the file once just to see if the changes were saved locally. Nope... They weren't...

 

Hmmm... so what happened? What do I need to do to get round-trip editing working? Is this a bug or some type of user error?

[RomanZ]

@hungarianhc

There are 2 ways to share files to other apps in latest Sync version.

1) Legacy way, "Open in...". When you do it, the file is copied from Sync to other app and there it can be edited. To get changes back to Sync (and to other peers) you have to "Open in..." from the app that made changes to file and send back to Sync.

Not that convenient, though it exists for pretty long time.

 

2) Using extensions. This is new technology that was introduced in latest release (and actually, not that long ago allowed by Apple). Using extension allows you to open files that reside in Sync's jail in another app without actually copying them.

 

So, in your test you used way #1. I wonder, if you can try to use #2, but using Sync + some other file (like, .txt) with some other app (like, Documents).