milleri Posted January 16, 2017 Report Share Posted January 16, 2017 I'm a Sync Pro user and I'm interesting in adding more people to my shares, with permissions varying from person to person. I'm a bit confused about the difference between a license, a seat, and an identity and therefore what I have to buy for each person. Can you please clarify? Thanks in advance and regards, imm Quote Link to comment Share on other sites More sharing options...
Helen Posted January 17, 2017 Report Share Posted January 17, 2017 Identity - is a Sync instance that has its own certificate which is used to give and get access to the shares. By certificate peers verify if that sync instance can be trusted and if it has access to a share. An identity can have a few devices linked. License - well, actually a licensed key to get access to Pro features. License can have a few seats (Sync Pro for individuals has only 1 seat). Seat - is a license part that can give Pro status to an identity. 1 seat per 1 identity. Sync Pro for individuals can be applied on up to 10 identities even though it has only 1 seat. Quote Link to comment Share on other sites More sharing options...
milleri Posted January 17, 2017 Author Report Share Posted January 17, 2017 Thanks, that's very helpful. So, let's say a family of four wants to share files at home via a Resilio NAS instance. Each individual has have a MacBook and a couple of iOS devices. What would they buy to be properly licensed? Quote Link to comment Share on other sites More sharing options...
Helen Posted January 18, 2017 Report Share Posted January 18, 2017 For family use that will be one Sync Pro for individuals license. Quote Link to comment Share on other sites More sharing options...
milleri Posted January 19, 2017 Author Report Share Posted January 19, 2017 I bought and applied a perpetual Sync Pro for Individuals license, but I don't see how this figures into Identities. There's also mention of an Owner and a User, not to mention Peers and Devices. What is an Owner? How are User's created and managed? What's a peer and a device? I have to say, this is very confusing. Quote Link to comment Share on other sites More sharing options...
Helen Posted January 20, 2017 Report Share Posted January 20, 2017 Please contact support, mention your license ID, and send the screenshots illustrating what is confusing you. Owner (where do you see it? in license details?) - is the license owner - the identity who has applied the license. Users -a re license users. Those identities with who you've shared the seats. See it all described here . And assuming that you see Owner and Users in your License details, I suspect that you've purchased Sync license for Workgroups, not Sync for individuals. Peers - are devices that are connected to the share. devices - are actually physical devices. Quote Link to comment Share on other sites More sharing options...
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