laurin1

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Posts posted by laurin1

  1. This is the behavior that I have confirmed:

    • If \vendor is in the IgnoreList file, then the folder structure is still synced, but no files.
    • If any changes are made to the files, those are not synced. 
    • If the folders are deleted, those changes are not synced.
    • If the \vendor removed, all of it is synced
    • UI does not reflect that this folder is now ignored - this used to occur and therefore was an easy to way to know that it was not being synced, makes it very hard to trim down my folders to improve performance (performance on the current version is terrible at times).
  2. The results of this issue are hard to track, but I just started digging through the vendor folder on the TO machine and the folder structure is there, but the files are not??? So the behavior has changed and now the folder structure is synced, the UI does not reflect the ignore, but the files are not synced? Is that designed behavior because if that is, it frankly sucks.  How do I know that the ignore is working except now to open each folder and check for actual files missing? It's bad enough that IgnoreList is not synced and so I have to add \vendor to every single folder I sync that has it (about 15) on every single machine (about 5). 15 X 5 = 75 times I have to add that and now to verify that it's working, I have to dig through folder structure?

  3. So maybe \vendor is the wrong format - that's what I've used in the past and it worked fine. I changed \vendor to vendor, still syncs. I added vendor2 to the IgnoreList file, then removed the synced folder from one machine, on the other machine, I renamed the vendor folder to vendor2, connected it back to the machine (after I deleted the synced folder) and it synced with vendor! How in the world???

    UPDATE: Sync is just broken. This morning, on the machine I synced the folder TO, has both a vendor and a vendor2 folder, but the machine I synced FROM only has vendor2!

  4. This was working fine before, but is suddenly not ignoring folders consistently. For example, I ignore this folder in every PHP repo I have

    \vendor

    Until very recently, that worked fine. Now, if I add \vendor to the IgnoreList file on an synced folder, it does nothing. On top of that, I just tested this on a folder that I know IS ignoring that folder correctly now by removing that entry from the IgnoreList file and watched the Size grow. Then I removed it and the size did not shrink back to the correct size. Yes, I tried restarting Sync, but still is not ignoring the folder. I verified that it is not just a size calculation error, that it is actually not ignoring this folder. To test this, I created a new folder to sync with the vendor folder. I added it to Sync. Added \vendor the IgnoreList file. Synced to a new machine. The vendor folder was not ignored.

  5. I got this in an email on March 28:

    Quote

    Your Sync Pro subscription is scheduled to renew on April 11, 2017. If you do not have the latest version of Sync (2.3.2), your renewal will not be automatically applied to your client and your Pro features will stop working.


    We suggest that you immediately upgrade to the latest version of the client here to ensure a seamless renewal process.

    If you don't choose to upgrade to the latest version of Sync (not recommended), the license key attached to this email will extend your current Pro features by 31 days. You'll then need to apply the license that's emailed to you on your renewal date in order to continue to use your Pro features for the next year.

    I checked my versions and all clients are on 2.4.4.

    My licenses (billing) automatically renewed on 4/11. Now, my clients say they still expire on 4/11 and I have 30 days left!!

    What do I need to do? Downgrade to 2.3.2???

  6. Quote

    To synchronize files with Sync, a device needs Sync to be installed. So of those people don't use Sync, they won't be able to use Selective sync. 

    I understand it has to be installed, but when I tested it, it required me to a Pro user.

    Quote

    So if you want to share your music, you need to add music to a folder in your Sync and share the link to this folder with others. 

    I've done that, but I want to share only that folder with others that use an iPhone and Android. Is that possible?

  7. So I decided to go ahead and proceed with this screen - I really can't wait to fix this issue. I entered the same device name I was using previously, KDAVISHOME, and checked the box below. However, when I click "Get started", nothing happens.

  8. Last night, I was having trouble doing an iPhone restore and BTSync.exe was using a lot of CPU, so I killed the process. After restarting my machine, I have Welcome to Sync dialog box. What caused that and is there any way to fix it without having to reconfigure everything?

    Capture.JPG

  9. Ok, I will send the logs, but I did more testing.

    The "archive on delete function" is working, but not for "new" files. New meaning, if I create a file, let it sync to the other machine, then delete the file, it is not moved the Archive for the other machine.

    However, if I delete a file that has been there (meaning, not created for my test, has been in this folder for weeks), the deleted file shows up in the Archive for the other machine.

    It only is supposed to move to Archive on the machine the change was not made on, correct?