MisterRider Posted January 26, 2014 Report Share Posted January 26, 2014 Hi, I syncronize a folder called DOCUMENTS between my two computers.When I go to the DEVICES tab and look at the STATUS column, it does not say SYNCED, as the other folders do - it gives an UP ARROW that says 71.5kB and a DOWN ARROW that says 83.0kB. It has been like this all day. I have rebooted BTsync and both computers.I have also removed that particular folder and re-added it with a new secret, all to no avail.There is nothing locking the file. Any idea why there is unsynced data?What can I do to resolve this? Thanks!MR Quote Link to comment Share on other sites More sharing options...
magbeat Posted January 28, 2014 Report Share Posted January 28, 2014 Hi MR, I have the same issue from a Linux host to another Linux host and from a Windows machine to all Linux hosts. Unfotunatelly I haven't found a solution yet... Cheers, Markus Sent from my Nexus 5 using Tapatalk Quote Link to comment Share on other sites More sharing options...
GreatMarko Posted January 28, 2014 Report Share Posted January 28, 2014 Sync cannot transfer files whilst they are open/locked/in use by other applications. Sync will still indicate there's an amount of data still to upload/download, but this data won't actually transfer until the files in question are closed/unlocked by their respective applications. Quote Link to comment Share on other sites More sharing options...
MisterRider Posted January 28, 2014 Author Report Share Posted January 28, 2014 Thanks guys. Is there a workaround to ascertain which files are locked? Quote Link to comment Share on other sites More sharing options...
GreatMarko Posted January 28, 2014 Report Share Posted January 28, 2014 Thanks guys. Is there a workaround to ascertain which files are locked? Hmmm... not easily! However, a possible "workaround" would be to search your Sync logs for the word "skip" (as Sync will log which files it's currently unable to sync along with the word "Skipping" or "Skipped") Quote Link to comment Share on other sites More sharing options...
RomanZ Posted January 29, 2014 Report Share Posted January 29, 2014 MisterRider, It depends on your OS. For Windows you can try "Handle" utility by Sysinternals, which can show you open handles to your Sync folder. However, I'd prefer to get your debug logs for analysis from both peers, if possible. Quote Link to comment Share on other sites More sharing options...
sebknzl Posted January 30, 2014 Report Share Posted January 30, 2014 Hi! I'm also having this issue, but only from my Windows-PC. In this scenario, I have a Linux-Server running in the Internet, a Mac and a Windows-PC, the latter two in different networks. The Mac-instance can't punch holes via UPnP. The share has 50 GB and around 8000 files. Now, the Windows-PC won't sync with the Linux-instance, always just showing how much it has to upload. BUT it syncs with the Mac-instance. The Mac-instance syncs with both Linux and Windows. I thought it's some problem with my setup, but I've tried:different client-versionscleaning AppData and reinstalling the client to no availadding another Linux-instance on a different machine & IPlooking at the debug-log on both sidesall to no avail. I've given up for now and I'm hoping a future version will fix this. I'm just wondering: Are the devs aware of this problem or is it just me? Regards Quote Link to comment Share on other sites More sharing options...
RomanZ Posted January 30, 2014 Report Share Posted January 30, 2014 Hi sebknzl, Development is definitely aware of the issue. The main obstacle in resolving "My sync got stuck" issue is numerous different reasons that causing it. I would really appreciate if you can supply me with your logs full debug output from all your 3 machines when sync got stuck.In your case I would suspect either different characters case on Linux and Mac PCs - OR permissions issue. Thanks. Quote Link to comment Share on other sites More sharing options...
sebknzl Posted January 31, 2014 Report Share Posted January 31, 2014 Hi RomanZ! I've sent you a PM with logs and a description. Trying again on a new Windows-account and fresh instances on Linux, I have spotted a difference. It works with a Linux where the ifconfig-output looks normal (i.e. lo and eth0) but it doesn't workwith an unusual configuration. If it doesn't work, it attempts to synchronize, transfers at 0.2k/s for about 10 seconds and then stops. On the Windows-side, it logs [2014-01-31 13:12:22.435] Torrent \\?\C:\Users\xxx\Desktop\test\Wildlife.wmv status:137 error:<NULL> meta:1 conns:1 io:0 The "unusual configuration" is an OpenVZ-instance and ifconfig reports something like lovenet0venet0:0 where only venet0:0 has the actual public IP, both others are 127/8-addresses. I have actually posted an LD_PRELOAD-hack before (see post of mine) butof course I didn't use that now for this test-case. Hope that helps. Regards Quote Link to comment Share on other sites More sharing options...
RomanZ Posted January 31, 2014 Report Share Posted January 31, 2014 sebknzl, I'll get back to you as soon as I'm done with log analysis. Quote Link to comment Share on other sites More sharing options...
MisterRider Posted February 7, 2014 Author Report Share Posted February 7, 2014 As suggested, I ran "Handle" (Process Explorer) and was unable to gather further info. IE, no process was listed as holding ont something in my SYNC folder Quote Link to comment Share on other sites More sharing options...
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