New Folders Don't Sync Anymore, Show Empty *!sync File


Heini

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Hi,

I've setup btsync on Linux to distribute multiple folders to different sets of read-only devices (mostly Windows, some Linux). I've currently setup 16 folders, each shared with a different number of devices, ranging from 2 to 92.

If I add a 17th folder to this setup, and share it with some other devices, those devices connect, create an empty *.!sync file for each file in the folder, and that's it. Synchronization never happens. All peers show all other peers in their devices list, indicating that either up- or download is required.

I tried removing sync folders from either peer, but that didn't help.

BTSync is 1.3.109 on all involved peers. What can I do to solve this problem?

Thanks...

Dirk

Edited by Heini
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Dirk,

 

Try removing this folder from Sync on all PCs, deleting all .!sync files on source PCs and adding those folders again. I see that you've already tried it, but I'm not sure if you have cleared out .!sync files. 

 

Could you please collect full debug logs from uploading peer (it is your Linux, I suppose?) and any downloading PC which have those .!sync files. and send them to syncapp@bittorrent.com. Put the link to this topic into your message.

 

Taking into account all your 16 configured folders, I'd recommend increasing log size up to 200-300 Mb (it can be done in Advanced settings, parameter "log_size"). Make sure that you restart Sync after that, so that changed are applied. 

 

Also, I'd appreciate it if you indicated which exactly folder is causing the problem so as to easy tracing it down. Thanks!

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Try removing this folder from Sync on all PCs, deleting all .!sync files on source PCs and adding those folders again. I see that you've already tried it, but I'm not sure if you have cleared out .!sync files.

OK, deleted the folder from the downloading peers and recreated them as empty directories.

Could you please collect full debug logs from uploading peer (it is your Linux, I suppose?) and any downloading PC which have those .!sync files. and send them to syncapp@bittorrent.com. Put the link to this topic into your message.

For how long should I keep it running with debug enabled?

Taking into account all your 16 configured folders, I'd recommend increasing log size up to 200-300 Mb (it can be done in Advanced settings, parameter "log_size"). Make sure that you restart Sync after that, so that changed are applied.

OK.

Also, I'd appreciate it if you indicated which exactly folder is causing the problem so as to easy tracing it down. Thanks!

Sure.

Bye...

Dirk

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