wimbit Posted November 22, 2014 Report Share Posted November 22, 2014 So .. I open the app on my Android. Then, just a few seconds later it sleeps. Repeat cycle. Sometimes it stays open longer so that I can actually do something useful. Other times it sleeps prematurely again. It is inconsistent - sometimes interrupts me with "insta-sleep", sometimes it waits a reasonable amount of time. Quote Link to comment Share on other sites More sharing options...
Helen Posted November 28, 2014 Report Share Posted November 28, 2014 wimbit, please write to syncapp@bittorrent.com and describe it in more details, what exactly you mean under "sleeps suddenly'? crash? Quote Link to comment Share on other sites More sharing options...
wimbit Posted November 28, 2014 Author Report Share Posted November 28, 2014 It stays on the top notifications bar, so it does not crash. But it suddenly closes its own window.I have turned BTSYNC sleep off, it still does it. I am on the latest update. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted December 1, 2014 Report Share Posted December 1, 2014 @wimbitDo I understand correctly that when it closes - you see your Android desktop? Or it simply turns off the screen? Quote Link to comment Share on other sites More sharing options...
wimbit Posted December 1, 2014 Author Report Share Posted December 1, 2014 Yes, it goes back to the desktop. It 'minimizes' so to speak - stays running showing icon on notofocations bar at top. But the sync window abruptly closes for no reason. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted December 2, 2014 Report Share Posted December 2, 2014 @wimbitIt actually indicates that app crashes. We receive app crash reports via google play and fix it. If you want some "quick fix" - most likely app reinstallation is going to help you as it removes and creates DB from scratch. Quote Link to comment Share on other sites More sharing options...
wimbit Posted December 2, 2014 Author Report Share Posted December 2, 2014 I backed up sync setting, uninstalled, reinstalled, restored settings ... still does it. I also did system restart between uninstall and install. ?? Quote Link to comment Share on other sites More sharing options...
RomanZ Posted December 2, 2014 Report Share Posted December 2, 2014 @wimbitThe trick here is _not_ to backup and restore settings. Could you please do the same but without restoring settings - and see if crashes will still happen? Thanks! Quote Link to comment Share on other sites More sharing options...
wimbit Posted December 2, 2014 Author Report Share Posted December 2, 2014 OK. did that. It still closes quite fast. Shows the syncing rate and then dissappears. Yup. Still does it. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted December 3, 2014 Report Share Posted December 3, 2014 @wimbitThanks for testing. Please monitor this topic - we'll prepare a special debugging APK package for you to find out what happens on your Android. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted December 10, 2014 Report Share Posted December 10, 2014 Please see special build sent to your PM. Quote Link to comment Share on other sites More sharing options...
wimbit Posted December 10, 2014 Author Report Share Posted December 10, 2014 OK. I'll check it out. Quote Link to comment Share on other sites More sharing options...
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