PCman Posted May 17, 2017 Report Share Posted May 17, 2017 Hi After manually updating to 2.5 from 2.4.4, Sync have been extremely unstable. It crashes every few hours on both peers( both server 2012) Problem is that it can take up to 3 hours to start again on one peer because of the amount of files/folders. Is there a way to speed up the loading? Quote Link to comment Share on other sites More sharing options...
Helen Posted May 17, 2017 Report Share Posted May 17, 2017 go to storage folder and see the size of .db files. Also, please send the debug logs and crtash dumps to supporthttps://help.getsync.com/hc/en-us/articles/206664730-Collecting-debug-logs-https://help.getsync.com/hc/en-us/articles/206214615-Collecting-crash-reports-mini-dumps-and-core-dumps Quote Link to comment Share on other sites More sharing options...
PCman Posted May 17, 2017 Author Report Share Posted May 17, 2017 (edited) The size of the .DB files is 15.9 GB The memory usage when loaded is around 5-6 GB Edited May 17, 2017 by PCman additional info Quote Link to comment Share on other sites More sharing options...
PCman Posted May 18, 2017 Author Report Share Posted May 18, 2017 I think the 2.5.1 update have solved the crashing problem. Before it did crash every 3 hours. Now it have been running for 10 hours and counting Quote Link to comment Share on other sites More sharing options...
Helen Posted May 18, 2017 Report Share Posted May 18, 2017 good to know it's not crashing. But that big size of database is the cause of long start. I think it's been explained quite a few times here when seeing "long start" problems - that Sync reads and loads the database in RAM at start. The bigger the db is, the longer it takes. Quote Link to comment Share on other sites More sharing options...
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