JimmyTheSaint Posted May 23, 2014 Report Share Posted May 23, 2014 While your Android device is online and set to Auto Sleep, does it continue to sync as expected? In other words, are your Android device's files never more than 30 minutes or so out of sync, and your other devices' files never more than 30 minutes or so out of sync with what's on the Android device? By "30 minutes or so," I mean reasonably close to whatever sync period you've chosen. If Auto Sleep works consistently for you, please post your device, Android version, and if you were using WiFi or mobile data. Quote Link to comment Share on other sites More sharing options...
michaelarnauts Posted May 28, 2014 Report Share Posted May 28, 2014 I just noticed it doesn't work on my mobile. I'm running it on a Nexus 5 and I want to backup my camera pictures to my desktop. The issue is that it only seems to pick up new images when I open the app... The Auto-Sleep is set to 15min. Quote Link to comment Share on other sites More sharing options...
krisw Posted May 30, 2014 Report Share Posted May 30, 2014 I'm having the same issue -- not syncing at all unless i open the app. Quote Link to comment Share on other sites More sharing options...
Viewmax Posted May 30, 2014 Report Share Posted May 30, 2014 Absolutely same story here. Sync with mobile (Nexus 4) is not working on background at all. I have to open the app itself for start the sync... Quote Link to comment Share on other sites More sharing options...
RomanZ Posted June 5, 2014 Report Share Posted June 5, 2014 All, We've reproduced issue in the lab. Thanks for reporting - we'll fix it in next major version. Quote Link to comment Share on other sites More sharing options...
JimmyTheSaint Posted June 5, 2014 Author Report Share Posted June 5, 2014 It's hard to really test this thoroughly, but I believe that sleep stops syncing for me only when I'm on mobile data. When I leave the phone on home LAN, I don't think I've ever seen it go much past the sleep period without syncing. Perhaps switching between networks is itself a factor, but it's hard to determine that. In any case, when not on the home LAN, it's almost exclusively on mobile data rather than any other WiFi network. Quote Link to comment Share on other sites More sharing options...
Ethan Posted June 6, 2014 Report Share Posted June 6, 2014 I've never used btsync with mobile data – always WiFi – and I still have this problem. Quote Link to comment Share on other sites More sharing options...
JimmyTheSaint Posted June 6, 2014 Author Report Share Posted June 6, 2014 In the past (but not recently), I've tried turning my phone's WiFi off and leaving it on mobile data 24/7. I continued to have the same "auto sleeps through sync" problem, so that was my way of ruling out changing networks as itself a factor. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted June 6, 2014 Report Share Posted June 6, 2014 @JimmyTheSaint Our devs are working on it. Fix is very likely to appear in 1.4. Quote Link to comment Share on other sites More sharing options...
meeeee Posted July 1, 2014 Report Share Posted July 1, 2014 For what it's worth, same issue. If there's any more info you need to diagnose, I'll do whatever you need to help debug.Sent from my Nexus 4 using Tapatalk Quote Link to comment Share on other sites More sharing options...
RomanZ Posted July 2, 2014 Report Share Posted July 2, 2014 @meeeeeThanks for reporting. Please expect fix in upcoming 1.4. Quote Link to comment Share on other sites More sharing options...
bengb Posted August 12, 2014 Report Share Posted August 12, 2014 (edited) I'm surprised more people aren't reporting this issue. I had to stop using BTSync on android as my files weren't getting synced in the background, and turning off the auto-sleep feature is wasteful and drains too much battery. Any updates on when we can expect that fix? Edited August 12, 2014 by bengb Quote Link to comment Share on other sites More sharing options...
Helen Posted August 13, 2014 Report Share Posted August 13, 2014 @all, Please check one thing: when Sync is in background and not syncing, go to Android settings -> Apps -> Running and see if Sync has processes running (0 or 1?). This issue is indeed known to us and the interesting this is that it is characteristic for Nexuses and Android 4.4. (the latter kills the apps if they are swiped away from 'recent apps') Quote Link to comment Share on other sites More sharing options...
bengb Posted August 14, 2014 Report Share Posted August 14, 2014 @Helen 0 Process and 1 Service, not synced for over 1 day. I then opened BTSync, exited and swiped it away from my recent apps - 1 Process and 1 Service. Quote Link to comment Share on other sites More sharing options...
bengb Posted August 14, 2014 Report Share Posted August 14, 2014 @Helen Just went back to look at Running Apps as the phone hasn't synced in the last 3 hrs. BitTorrent Sync had 0 process and 1 Service running. Instead of a time running it had "Starting", after about 5 seconds a time appeared and it changed to 1 process and 1 service. I have seen this behaviour before. It looks like viewing the Running Apps list causes the process so start. Quote Link to comment Share on other sites More sharing options...
Helen Posted August 18, 2014 Report Share Posted August 18, 2014 @all, So background sync will not work if you have 0 processes, to put it simply. This is OS related behavior and we still need to adjust Sync for it to restart the process. Quote Link to comment Share on other sites More sharing options...
meeeee Posted August 26, 2014 Report Share Posted August 26, 2014 Haven't given it a tonne of testing, but things seem improved in the latest version (1.4). Setting the AutoSleep feature to check every 5 minutes, actually has BTsync check every 5 minutes or so. Gotta see how this works in the long-term and what it means for battery life, but thanks for the fix! Quote Link to comment Share on other sites More sharing options...
meeeee Posted August 28, 2014 Report Share Posted August 28, 2014 Thought I already replied but, I guess my browser wasn't behaving. Anyways, things are much improved with the latest update. It's sort of suspicious, though, that with auto-sleep on and a 5 minute delay, btsync doesn't show up in the battery page of the system settings. Is it really using this little power, or it's the power usage hidden under some other app, or Android OS? In any event, fantastic job. Things are working very well in version 1.4.Sent from my Nexus 4 using Tapatalk Quote Link to comment Share on other sites More sharing options...
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