jdh Posted July 25, 2016 Report Share Posted July 25, 2016 Hi, All! I'm using btsync with version 2.3.8.560 on WD My Cloud Single bay NAS unit. These days, btsync has logged strange error messages in sync.log file per an hour.. error messages are as follows: Quote [20160724 14:16:20.933] Invalid content from marketing message server. [20160724 15:16:16.861] Fetching marketing information from server: https://update.getsync.com/promo/p.php?bsync&langko&pllinux&sysver_arm&v33751048&lid=0 [20160724 15:16:21.863] MarketingNotificationController::ProcessJson(): Could not parse JSON marketing message: : [20160724 15:16:21.863] Invalid content from marketing message server. [20160724 16:16:17.782] Fetching marketing information from server: https://update.getsync.com/promo/p.php?bsync&langko&pllinux&sysver_arm&v33751048&lid=0 [20160724 16:16:23.284] MarketingNotificationController::ProcessJson(): Could not parse JSON marketing message: : [20160724 16:16:31.538] Invalid content from marketing message server. [20160724 17:16:18.969] Fetching marketing information from server: https://update.getsync.com/promo/p.php?bsync&langko&pllinux&sysver_arm&v33751048&lid=0 [20160724 17:16:24.972] MarketingNotificationController::ProcessJson(): Could not parse JSON marketing message: : How could I solve it??? Thanks for any help... Quote Link to comment Share on other sites More sharing options...
Helen Posted July 25, 2016 Report Share Posted July 25, 2016 it's not critical, signalling about disabled marketing notifications. please ignore. will be fixed soon Quote Link to comment Share on other sites More sharing options...
jdh Posted July 25, 2016 Author Report Share Posted July 25, 2016 @Helen Wow... I'm glad to hear that it's not a big problem.... However, I want to solve this issue because my nas unit is waking up per an hour to write some messages So.. - When would be fixed?? - And, I could turn off this feature until fix it??? Thanks Helen. Quote Link to comment Share on other sites More sharing options...
Helen Posted July 26, 2016 Report Share Posted July 26, 2016 You can turn off logging in Sync settings -> Advanced. But sorry, I cannot tel exactly when it'll be fixed; asap. Quote Link to comment Share on other sites More sharing options...
jdh Posted July 26, 2016 Author Report Share Posted July 26, 2016 @Helen Sorry, I don't know which option should be changed...... plz, let me knowing an option to disable logging feature for JSON parsing error.. In addition, my options changed (not default value) are below: - Debug logging : disable - folder_defaults.use_relay / folder_defaults.user_tracker : false - folder_rescan_interval : 0 - send_statistics : false - config_refresh_interval / config_save_interval : 172,800 (2-day) - enable_journaling : false Perhaps, I would need the debug.txt that has zero value ??? I appreciate your help... Quote Link to comment Share on other sites More sharing options...
Helen Posted July 27, 2016 Report Share Posted July 27, 2016 Hi, so you already have logging off, so nothing else you need to do on your side. On our side that is already fixed, and fix will be released soon, no exact date, though. So far, please quit Sync to let NAS sleep, sorry about this inconvenience. Quote Link to comment Share on other sites More sharing options...
jdh Posted July 27, 2016 Author Report Share Posted July 27, 2016 Oops....Don't not be sorry!! I'm very grateful to be able to use this great product. I could wait enough... Thanks, Helen Quote Link to comment Share on other sites More sharing options...
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