chuck4100 Posted July 27, 2016 Report Share Posted July 27, 2016 So I have had an occurrence. I've had long deleted folders being recreated with no files in them. I believe I confirmed this is Sync as I just put it on a new system and I am getting these folders that have been deleted for 8+ months showing up that do not exist on either of my other 2 systems. These folders are not on either old system nor are they in the "/.sync/archive/". They do not exist anywhere I can see yet they are being recreated. What can I do to stop this? Should I be concerned that my files/folders are being stored somewhere I do not control? I saw this semi-similar post but I don't feel it is the same. To specify my setup, I have sync on my Win10 PC to backup an entire drive (controlled by ignore list) to my Win2012 PC and just added a NAS. When I added the NAS, a ton of empty folders were created on the new NAS that do not exist on either PC (but did months ago) including locations that are in the ignore list that have never been synced. Setup: - Win10 R/W (Master) - Win2012 R/O - NAS R/O Quote Link to comment Share on other sites More sharing options...
Helen Posted July 28, 2016 Report Share Posted July 28, 2016 chuck4100, your folders are not stored anywhere out of your control. most likely it's that PC's identity still have these folders in settings, marked as disconnected, and when you linked NAS to your identity, they propagated there. Did they appear in Sync uI on NAS? What Sync version you use? Did you link NAS to PC's or just shared the folders? Quote Link to comment Share on other sites More sharing options...
chuck4100 Posted July 28, 2016 Author Report Share Posted July 28, 2016 Thanks for the response. I am not 100% sure of what you have asked but I have not seen any folders show in the Sync UI at all, it only ever shows the files. Currently, all systems are on 2.3.8 and I only shared the folders via a Read Only key. Quote Link to comment Share on other sites More sharing options...
Helen Posted July 29, 2016 Report Share Posted July 29, 2016 When you say "empty folder appear" do you mean empty sync shares or empty subfolders in your existing sync shares? Can you please write to support, send a few screenshots illustrating Sync UI on both peers (Mater and NAS) and the empty subfolders on NAS, and submit logs from both - Master and NAS. Here's how to send this all. Thanks. Quote Link to comment Share on other sites More sharing options...
chuck4100 Posted July 29, 2016 Author Report Share Posted July 29, 2016 they are subfolders of subfolders of the 'sync share' The logs have far too much sensitive information to share as I am syncing my entire storage drive but I noticed that the empty folders I mention are in the logs and it has all the files that used to be in them marked for removal. This is the logs on the NAS that has never had the files on them before in folder that has never been synced. Quote Link to comment Share on other sites More sharing options...
Helen Posted August 1, 2016 Report Share Posted August 1, 2016 got your ticket. Quote Link to comment Share on other sites More sharing options...
Helen Posted August 9, 2016 Report Share Posted August 9, 2016 The issue is solved by editing ignore List on PC (folder\folder\*) and changing backslash to slash in ignoreList on NAS. Quote Link to comment Share on other sites More sharing options...
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