Peers became offline - no reason


zvitwersky

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Since yesterday morning, I see that both my peers are offline and my peers see that I'M offline. All three of us are remote peers. What's strange is that the other two peers ARE connected to each other fine. So problem seems to be with me and nothing is syncing between me and them. No one made changes on computers. I checked the help pages but all is set correctly by me. Software is up to date. Router and firewall have "allow" rule for correct ports.

I already sent logs to support.

Please help.

Resilio_Sync_uXh4qWKwLN.png

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The question would be whether something has changed in the infrastructure or Router. Resilio needs open 5-digit ports to work. If, for example, these ports were closed, or automatic UPnP does not work or something like that, no connection can be established via the relay server.

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I did a workaround and all is good for now. I downloaded RS again and installed a new instance with service. Then, when I added my folders, it said that these folders are connected to a different instance and if I want to move them to this one. I did. Didn't have to setup any port forwarding in the router. It all just worked when my peers reconnected.

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