Helen
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Posts posted by Helen
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all,
It looks like installation was done by admin with all keys going to HKCU, but update - by users, so the keys didn't get updated.
What was you installation and how exactly you launch Sync, from where?
Also, go to Registry Editor [HKEY_CURRENT_USER\Software\BitTorrent\Sync] and see what Revision key you have (send a screenshot)
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The cause is "07 JUN 08" folder on the source (well, at least it's captured in the log, perhaps, there might be some others). Try renaming it.
Also, perhaps, you might need to re-connect the folder on RO-ecr node.
BTW, are 1.4. nodes updated to 1.4.110?
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Sync can interpret renaming in two ways: as actually renaming the file or as the file being deleted and new created. In latter case the whole file will be re-synced.
It depends on how it's done by the renaming app and what notification Sync gets from the system.
Anyway, I'd like to take a look at logs from both peers - the one where you rename it, and the one which receives the whole file again. In the mail put link to this topic, and please tell me what file you renamed, its old and new name. Thanks!
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Anders,
The IP instead of the peer name means that Client 3 was not able to directly connect to C1 and C2. at least to NEB....V01 it's connected via relay (see arrow icon)
On the whole it looks like peers were not able to merge their folders. The quick fix for it is to re-connect the folder.
The long fix - is to send logs from all peers. Also please describe your network environment and peers OS, put the link to this topic.
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Do I get it right and you didn't wait for indexing to finish before you shared the folder?
I'm assuming the long read and write between the boxes is the sync verifying file-names and not the actual file?
Sorry, but what is 'long read and write"? You mean indexing? During this process Sync reads and hashes each file, then compares the hashes to those on other peers. So if you have a lot of files and they are streamed at the moment, indexing may rally take much time.
I don't want a remote computer accidentally deleting any of my main content.
Then this computer should receive RO key from your master box.
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The 'read write' machine shows the Status as 'Out of Sync' once the 'read only' machine deletes a file.
That's correct. When you delete files on RO peers, for Sync it still looks like folders on both peers are not balanced, so it shows "out of sync' and in sync queue on RW peer you will be able to see the files that were changed on RO peer.
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yottabit,
What are your peers? In what direction you sync files? was this folder connected before you updated one of the peers to 2.0?
As a quick test try renaming one of the problematic files, or the subfolder where these files are located, since the known cause of the problem is still the same - incorrect encoding.
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regereactor,
Did you clear settings after uninstalling Sync 2.0? Those in /Users/username/Library/Application Support/BitTorrent Sync/
Sync 1.4.110 is not compatible with those settings.
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GreatMarko, thank you!
Yes, GreatMarko is right. 'regular sync folder' - It's a folder that you add via QR code to the phone, as to distinguish it from backup.
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Do you know why some people requested to change that? I can't imagine what the advantage would be to do that...
Their main argument was to make *backup* actually - a safe storage of files without a risk to lose them. You just upload them from phone to PC, and clear them from the phone. Still having them safely stored somewhere else.
For two way deletion regular sync folder can be used.
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Hello,
on the contrary - one day it was changed from 1.3. variant to 1.4. variant after multiple requests to do it. So, to be honest, I don't think that it'll be changed back in the near future.
But you may up-vote for it in feature request thread (not sure this request already exists)
Thank you!
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when I deleted a file in my phone it was also deleted from the pc,
This is how backup worked in Sync 1.3.
This is not happing anymore, when I delete any file from my phone , nothing happens on my pc.
I don't want two-way mode ... I was able to do that before, but I dont know why I can't do it anymore .Do you know what it is?This is how it works now in Sync 1.4. It's implemented this way.
Again: backup is implemented this way - if you delete files on the phone, they will not be deleted on PC.
In some last version ...... If I deleted the file on my pc, nothing happened on my phone and the file was recovered on the pc !!
This may happen, if you have "Overwrite any changed files" enabled on PC.
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Tarcisio Alves,
If you enable backup (or add another folder from backup menu) and share the key to PC this will *always* be a RO key. this is how backup works, you cannot change it to RW. only RO. So this will be a one-way syncing,
if you want a two way syncing, you need to add a folder (empty, for example) to PC first, then 'Share' it with a QR code.
On the phone disable Simple mode, tap "Add folder", scan the QR code from PC, pick the folder you want to upload files from. connect. Please follow this guide, other details on Sync on the phone are here
So after that your files will be uploaded to the folder on PC, and next time you delete files on the phone, they will be deleted from PC. any cha will be synced to PC. and vice versa - any changes from PC will be synced to phone = two-way syncing!
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Ok, did you set it as default location for any other app, e.g. for downloads, etc?
What is the exact full path of folderA? Is it possible for you to capture a video of all this and send it to sycnapp@bittorrent.com?
Is the recreated folder empty or files with 0 byte files? Which ones exactly?
Trace it with ProcMon - set filter "path contains <parent folder>" and see which processes are using it.
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Where does Sync save folders synced on Linux systems so I can back up my config?
If you use our binary, it's in .sync folder near the binary. or wherever "storage_path" in your config points
I suppose you define credentials in the config? If yes, after fresh reinstall launch Sync without config and without credentials for the fist time.
This issue was previously addressed and fixed, though. What Sync version do you use?
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proactiveservices,
Sync team has a lot of Sync-related confessions
If you encounter problems with Sync you may always consult the guide on it or write to syncapp@bittorren.com
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WPSyncer,
There will be a warning for mobiles in Sync 2.0
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Mrath,
Yes, you can.
Sync sees that there is some .sync subfolder in the folder you are trying to add, so it just warns you that it might be syncing via another Sync instance (which is unlikely, but Sync has no chance to know for sure, so it just warns you).
So, you may either say "Yes" or go to your folder and delete .sync subfolder, add the folder to Sync again.
Why you were requested to setup new login/password and you folders were gone - is another story. It comes from all setting and configs of Sync being lost or not readable, or rest. In its own turn is may have dozen of reasons, like bad update process or some crashes, or access to the folder locked, etc.
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Is it possible that the first (or second, it depends on your initial setup) /folderA/ - is symlinked from its parent folder. Check it in Command Prompt with command
dir D:\..\Some folder\
where 'Some folder' - is the parent folder to 'folderA',
or dir D:\..\Some folder\folderA
see what is written for 'folderA'.
If you see <Junction> - you may remove is by
cd D:\..\Some folder (or D:\..\Some folder\folderA, again it depends on your initial setup)rmdir folderA
Actually, by rmdir you may remove all those recursive folders if they are junctions.
If you see <DIR>, you may delete them by command del, if they are actually empty
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@all,
You may already test it on Alpha It can be installed and used simultaneously with Sync 1.4 (there is no need to uninstall 1.4). But if you previously and an Alpha 2.0 installed, this one should be removed.
!!! Please, use Alpha only with some test folders and files!!!
Please let me know about the results either in PM, or via feedback form from Sync. Don't forget to mention this topic and your username, so that I knew what it's all about.
@goli,
Many cases seem to have their own root causes. Yours might as well. So I suggest either trying Alpha 2.0, or sending logs from Sync 1.4., if you haven't yet. whichever you'll like more.
Thank you all.
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Poweredge,
What exactly Sync build you are trying to install? From where exactly you launch the installer - are there any Sync's settings file near it?
please write to syncapp@bittorrent.com with these details. Put a link to this topic in your message.
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heyjoe,
please write to syncapp@bittorrent.com, we'll provide further instructions for collecting dumps.
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wasif_khan,
it means that out or 21 (or something) peers that have ever been connected to this share, none (zero) is connected right now.
They might be offline, or they disconnected the folder from their Sync, or there might be some connectivity issue and they just cannot get connected.
If this is a connectivity issue, write to syncapp@bittorrent.com, describe your setup, put a link to this topic in the message and attach debug log from your peer and any other peer that cannot get connected.
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@all,
the fix is not included to this update. The team is still working on it.
[Solved] Android Client Freeze & Hangs
in Sync Troubleshooting
Posted
Please send feedback from your device, put a link to this topic in the text of feedback. Thank you!