Can't download file

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I am running Sync 2.72 on windows 10 PC. I have several clients used as a backup; in read only mode; overwrite & archive. Some of the clients are Android. Everything seems to work, but on the Android devices I occasionally get a message "Can't download file" and the program sits at 99% complete. I cannot find what file is the problem.

How do I do this?

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  • 3 months later...
  • 2 weeks later...

I realise this is an older topic, but I am having the same issue. Fairly sure I can resolve it, but not sure what to look for in the log? I've removed & re-added the folder in question, same issue came up again, but stuck with the logs. Any suggestions, is there a particular error to look for? "can't download file' without any further details is frustratingly hard to troubleshoot!


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