Gane O'dwyer

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Everything posted by Gane O'dwyer

  1. Gane O'dwyer
    @boarder2k7 Contact support and attach logs and dumps for the further issue investigation.
  2. Gane O'dwyer
    You are welcome!
  3. Gane O'dwyer
    @boarder2k7 On what Sync version it occured?
  4. Gane O'dwyer
    @luckman212 We will check that case on our side as it seems to be a bug.
  5. Gane O'dwyer
    yes.
  6. Gane O'dwyer
    You need to disable a 'simple mode' option to set necessary path. Pay attention on this article-> https://help.resilio.com/hc/en-us/articles/205458155-Simple-Mode-Android-
  7. Gane O'dwyer
    We got your feedback in our system let's discuss it there.
  8. Gane O'dwyer
    @Rubik Got it.
  9. Gane O'dwyer
    @otosnede Can you send a screenshot how it looks like in your setup? But when you open that notification you should observe a new window where you can ignoring them.
  10. Gane O'dwyer
    @Rubik Could you conatct support and attach logs for the further issue investigation?
  11. Gane O'dwyer
    @phneutral Contact support please in this case.
  12. Gane O'dwyer
    @phneutral Do you have 2.6 app version installed?
  13. Gane O'dwyer
    @jocko Got it.
  14. Gane O'dwyer
    @leemarquis We got your request in our system let's discuss it further there.
  15. Gane O'dwyer
    @jocko Could you contact a support team and agree to attach logs during feedback sending?
  16. Gane O'dwyer
    @harrisc What the e-mail address was used?
  17. Gane O'dwyer
    @odelrio Contact a support team and they would send it to you.
  18. Gane O'dwyer
    @harrisc Are you sure? I wasn't able to find it our system.
  19. Gane O'dwyer
    Unfortunately NO. The key sharing method doesn't require any approvements like link does.
  20. Gane O'dwyer
    @knnknn Do you have files with long names?
  21. Gane O'dwyer
    It could be a bug. As a quick fix try to install RC 2.6.1312 on all your nodes and check if the issue got fixed.
  22. Gane O'dwyer
    @Selgald but on this device the app already started on the device boot or you still in the configuration process?
  23. Gane O'dwyer
    @dlee Did you also try disabling Debug logging ? If not, please do, in Sync settings -> Advanced, uncheck logging option and as additional step put 0 into first and second line in debug.txt file. File debug txt is located in the storage folder of the app. Additionally, in power user settings, you can disable journaling. See if these help.
  24. Gane O'dwyer
    @ddefauville@Vince42 Guys what were DSM and Sync versions?
  25. Gane O'dwyer
    @argos Have you tried to change the folder_resacn_interval option? What is your OS? Linux?