Gane O'dwyer

@Juan Fernando Estrada please submit logs to support for analysis.

@dirtNnasty Could you please contact support team for the further investigation?

@Vil Contact support and attach as dumps and logs from your device. Also do let them know the RAM value on your device.

@RatHAT We do have an official KB. https://help.resilio.com/hc/en-us/articles/204754939-Comprehensive-guide-to-syncing-Desktop-Desktop- https://help.resilio.com/hc/en-us/articles/205457775-Synchronization-Modes

@cow2k Please do contact support team and they would provide you all steps. Please do not forget to mention that it is a forum topic.

@AlTaheer We do have some specific behaviour in Sync but could you please send a screenshot that confused you.

@Vil What is the DSM number and the app version that you have tried to install?

Here is a valid link.

The only solution for you now is to instll the binary as you did already as we have to added some improvements and recompile the package (as the truncated version of the application published). But the only thing that I do not know ETA. In general our dev team will think how to troubleshoot that problem. Thank you.

Stop and start app from the installed Apps shell on your device.

@shutong Restart the service.

Good to hear it.

@dirtNnasty If you need armada370 package please install this one. @Sven E. Unfortunately I have added wrong package. Please try to install this one. resiliosync_armada370_2.6.0-1.spk

@jon Have you tried to remove it from the custom ' backup' folder?

@harrisc Good to hear that the issue was sorted out.

@jd84 The app version 2.5.13 includes fix for Windows only so for this reason feel free to use 2.5.12 further as the the Linux repositories will not be updated.

@EternalSnow Thank you for the report we were able to reproduce it. When it will be fixed there is no ETA from my side. Please stay tuned for updates.

We didn't include any fixes in 2.5.13 except those mentioned here.

Contact support and attach logs.

The lifetime license such as Sync Home could be upgraded to Family and we do save info on file of the your transaction indeed.

But that rule couldn't be applied on the RO peers. That peers can only read data in a shared folder, therefore if you update (add, delete or modify) files on RO peers, these changes will not be synced to others.

Try to stop Sync and then download a binary file from here.

This is how iOS stores files inside Photos app - grouped. Sync backups them as is. Previously Sync didn't do that, which imposed certain limitations to backing up all files. And after multiple requests this was changed.

The our app concept is files transferring ( media) and not only between devices without using third-party cloud services. But Sync doesn't have enough permissions to get access to your contacts or calendar.

@Danares Please do find the explanation in this article.