acyclovir Posted February 27, 2014 Report Share Posted February 27, 2014 acyclovir, Ethan,I guess you checked it with “Auto Sleep” option both on and off, right? If yes, it looks like BTSync fails to start the core in a background to do actual sync. Could you tap “Feedback” on your iPhone, agree to send the logs and let me know the ticket ID you get? I’d like to understand what is happening on your Android. Hi The ticket number is (#8213) is not for iPhone, is for android Nexus 5 Thanks Quote Link to comment Share on other sites More sharing options...
RomanZ Posted February 27, 2014 Report Share Posted February 27, 2014 Thanks. Please communicate support to resolve an issue. Quote Link to comment Share on other sites More sharing options...
rsansores Posted February 27, 2014 Report Share Posted February 27, 2014 Hello Pals, I have an issue with one terminal. My configuration is: 1. Machine as backup server. This is a debian linux machine that contains a folder per user. At this moment I have 8 users. 2. 9 "windows 7" clients. I can see the 8 clients communicating correctly but one single machine never start the sync procces. I copy the secret to the client and starts indexing but it never connects to the server. Everything is an lan and I have disabled all firewalls in order to troubleshoot. I don't know what more could be the problem. Is only one machine that doesnt work so I discard being the server the problem. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted February 28, 2014 Report Share Posted February 28, 2014 Hi rsansores, I see that you've submitted a support ticket. Please work with us thru support system - and let's publish solution here once it is found. Quote Link to comment Share on other sites More sharing options...
Flesz Posted March 5, 2014 Report Share Posted March 5, 2014 I am using bandwidth limiting option and put 20 in both upload and download. This doesn't seem to work. The sync still uses full link speed . I restarted the client, but the problem still exists. Any ideas? Quote Link to comment Share on other sites More sharing options...
GreatMarko Posted March 5, 2014 Report Share Posted March 5, 2014 I am using bandwidth limiting option and put 20 in both upload and download. This doesn't seem to work. The sync still uses full link speed . I restarted the client, but the problem still exists. Any ideas? Up/Down rate limits will only apply to remote (internet) transfers, not local (LAN) transfers - UNLESS you change the advanced "rate_limit_local_peers" setting to TRUE Quote Link to comment Share on other sites More sharing options...
Flesz Posted March 5, 2014 Report Share Posted March 5, 2014 Thanks for prompt reply GreatMarkoThis is exactly what I was after! 8-) Quote Link to comment Share on other sites More sharing options...
acyclovir Posted March 14, 2014 Report Share Posted March 14, 2014 Hi The ticket number is (#8213) is not for iPhone, is for android Nexus 5 Thanks Hi. I have found a temp solution to keep sync on background in my andorid device. Uncheck autosleep optionUncheck Battery saver optionUncheck show notification icon Restart. If app is opened, and then closed, autosync stops, have to restart device again, keeping app closed, autosync will work all the time It works for me Quote Link to comment Share on other sites More sharing options...
gmongell Posted March 20, 2014 Report Share Posted March 20, 2014 I've spent a little time reading the forums, admittedly not comprehensively, and I have come into a problem with the app. I have 300 GB of files synced between three computers. Two of these systems are Windows 8.1 and the third is Fedora 20 linux. The master computer has four different folders that I'm syncing to the other two systems - Documents, Desktop, Downloads, and Sync folders. The master is one of the 8.1 systems. On the slave 8.1 system, there is a file -- sync.log -- in in the AppData/Roaming/Bittorrent Sync folder which is over 400 GB. I'm not sure how this could happen and it kept growing until my hard drive was out of space, even when I deleted some other files. Has anyone else experienced this? Is it safe to simply delete this file. Any assistance is greatly appreciated! Quote Link to comment Share on other sites More sharing options...
GreatMarko Posted March 20, 2014 Report Share Posted March 20, 2014 Yes, it's safe to delete this file! It's also worth checking that debug logging is disabled (right click on Sync's system tray icon to check). In future versions, the developers have also commented that there will likely be some form of "log rotation" to prevent the size of logs from spiraling! Quote Link to comment Share on other sites More sharing options...
wimbit Posted March 26, 2014 Report Share Posted March 26, 2014 I started a new thread. maybe I should have just posted here. How to deal with many '.Conflict.' folders?http://forum.bittorrent.com/topic/28631-dealing-with-conflict-folders/ Quote Link to comment Share on other sites More sharing options...
okibcn Posted April 10, 2014 Report Share Posted April 10, 2014 I actually think the email address at the top of this thread may be incorrect - try sync@bittorrent.com instead of syncapp@bittorrent.com What is the correct bug report email address, is it sync@bittorrent.com or syncapp@bittorrent.com? Thanks Quote Link to comment Share on other sites More sharing options...
GreatMarko Posted April 10, 2014 Report Share Posted April 10, 2014 What is the correct bug report email address, is it sync@bittorrent.com or syncapp@bittorrent.com? Thanks It's syncapp@bittorrent.com Quote Link to comment Share on other sites More sharing options...
Dersch Posted June 29, 2014 Report Share Posted June 29, 2014 Hi guys, i have a new issue since updating my Linux Sync to 106. I have a Linux Server with sync and a Raspberry with my nas mounted. The rasp has sync 24/7 running but the nas and the Server are not always on. Since 106 the sync instance on the rasp has to be rebooted once a day. I'm not sure what happened but its very anoying. With the old version oft sync it always worked very stable! How can i log it and what are exactly the changes of 106? Quote Link to comment Share on other sites More sharing options...
RomanZ Posted June 30, 2014 Report Share Posted June 30, 2014 @Dersch Can you please explain why you have to reboot RPI? What happens if you do not reboot? Quote Link to comment Share on other sites More sharing options...
Dersch Posted July 1, 2014 Report Share Posted July 1, 2014 @DerschCan you please explain why you have to reboot RPI? What happens if you do not reboot?It hangs on. My Android APP does not connect as well as the btsync service of my server and the Webinterface does not reply. If i restart the btsync service via terminal it cant stop the service but starts it. But then nothing happens again. I habe to reboot the rasp. The btsync service in the rasp is the only one for 24/7 run. My other Linux storage Server with btsync will just be startet if i need it. So his services are always fresh started. I cant geht the reason why the btsync service on the rasp is unable to run 24/7 after the update. Quote Link to comment Share on other sites More sharing options...
RomanZ Posted July 1, 2014 Report Share Posted July 1, 2014 @Dersch Some questions and things to check:1. Which previous version you were using?2. please execute next commands and supply me with their output:ps -eo vsz,cmdnetstat -npt43. When you restart btsync - which command do you use? how do you know that it actually does not restart? 4. Did you try to force-kill btsync (kill -9)? Thanks! Quote Link to comment Share on other sites More sharing options...
Dersch Posted July 1, 2014 Report Share Posted July 1, 2014 @DerschSome questions and things to check:1. Which previous version you were using?2. please execute next commands and supply me with their output:ps -eo vsz,cmdnetstat -npt43. When you restart btsync - which command do you use? how do you know that it actually does not restart? 4. Did you try to force-kill btsync (kill -9)?Thanks!1. Don't remember exactly but it was the previous before 106. 2.Linux raspberrypi 3.12.22+ #691 PREEMPT Wed Jun 18 18:29:58 BST 2014 armv6lpi@raspberrypi ~ $ ps -eo vsz,cmd VSZ CMD 2148 init [2] 0 [kthreadd] 0 [ksoftirqd/0] 0 [kworker/0:0H] 0 [rcu_preempt] 0 [rcu_bh] 0 [rcu_sched] 0 [khelper] 0 [kdevtmpfs] 0 [netns] 0 [writeback] 0 [bioset] 0 [crypto] 0 [kblockd] 0 [khubd] 0 [rpciod] 0 [khungtaskd] 0 [kswapd0] 0 [fsnotify_mark] 0 [nfsiod] 0 [kthrotld] 0 [VCHIQ-0] 0 [VCHIQr-0] 0 [VCHIQs-0] 0 [iscsi_eh] 0 [dwc_otg] 0 [DWC Notificatio] 0 [deferwq] 0 [kworker/u2:2] 0 [mmcqd/0] 0 [jbd2/mmcblk0p6-] 0 [ext4-rsv-conver] 2888 udevd --daemon 2884 udevd --daemon 2884 udevd --daemon 1752 /usr/sbin/ifplugd -i eth0 -q -f -u0 -d10 -w -I 1752 /usr/sbin/ifplugd -i lo -q -f -u0 -d10 -w -I 0 [cifsiod] 0 [cifsd] 27976 /usr/sbin/rsyslogd -c5 39112 /usr/sbin/apache2 -k start 39136 /usr/sbin/apache2 -k start 3828 /usr/sbin/cron 39136 /usr/sbin/apache2 -k start 39136 /usr/sbin/apache2 -k start 39136 /usr/sbin/apache2 -k start 39136 /usr/sbin/apache2 -k start 3180 /usr/bin/dbus-daemon --system 7292 ddclient - sleeping for 250 seconds 1760 /bin/sh /usr/bin/mysqld_safe316532 /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir= 1852 logger -t mysqld -p daemon.error 5384 /usr/sbin/ntpd -p /var/run/ntpd.pid -g -c /var/lib/ntp/ntp.conf.dhcp - 6216 /usr/sbin/sshd 2020 /usr/sbin/thd --daemon --triggers /etc/triggerhappy/triggers.d/ --sock 2352 /usr/sbin/vnstatd -d 46508 /usr/bin/minidlna -f /etc/minidlna.conf -P /run/minidlna/minidlna.pid 3748 /sbin/getty --noclear 38400 tty1 3748 /sbin/getty 38400 tty2 3748 /sbin/getty 38400 tty3 3748 /sbin/getty 38400 tty4 3748 /sbin/getty 38400 tty5 3748 /sbin/getty 38400 tty6 2068 /sbin/getty -L ttyAMA0 115200 vt100 0 [kworker/0:1H] 0 [kworker/0:0] 0 [kworker/0:2] 0 [kworker/u2:0] 9260 sshd: pi [priv] 9392 sshd: pi@pts/0 6360 -bash 4140 ps -eo vsz,cmdpi@raspberrypi ~ $ sudo netstat -npt4Aktive Internetverbindungen (ohne Server)Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program nametcp 0 224 192.168.10.4:1025 82.113.98.107:48026 VERBUNDEN 6337/sshd: pi [privtcp 0 0 192.168.10.4:59110 192.168.10.5:445 VERBUNDEN -tcp 0 0 192.168.10.4:1025 89.204.137.112:13265 VERBUNDEN 6065/sshd: pi [privpi@raspberrypi ~ $3.pi@raspberrypi ~ $ sudo service btsync restart[....] Stopping btsync instance 'debconf-default':[....] Failed to stop btsyn[FAILtance debconf-default ... failed![ ok ] Autostarting btsync instance 'debconf-default':.pi@raspberrypi ~ $4. No Quote Link to comment Share on other sites More sharing options...
RomanZ Posted July 2, 2014 Report Share Posted July 2, 2014 @Dersch Okay, the output says that BTSync is not running and no one occupies its WebUI port. When issue happens, could you please try to stop your BTSync manually (killall btsync) and start it also manually not as service? Quote Link to comment Share on other sites More sharing options...
Dersch Posted July 2, 2014 Report Share Posted July 2, 2014 @DerschOkay, the output says that BTSync is not running and no one occupies its WebUI port. When issue happens, could you please try to stop your BTSync manually (killall btsync) and start it also manually not as service?Hi Roman,if i enter killall btsync i get the message no process found.Can you give me some commands? I'm not that Linux pro. And many thanks for your help! Quote Link to comment Share on other sites More sharing options...
RomanZ Posted July 11, 2014 Report Share Posted July 11, 2014 @Dersch Let's move to the e-mails to stop flooding this topic. Could you please write me an e-mail to syncapp@bittorrent.com? Please feel free to copy paste our conversation there. Quote Link to comment Share on other sites More sharing options...
no1youknowz Posted July 11, 2014 Report Share Posted July 11, 2014 Is there an irc channel where the devs / support hang out? I'm on freenode but no-one really. in #btsync Quote Link to comment Share on other sites More sharing options...
GreatMarko Posted July 12, 2014 Report Share Posted July 12, 2014 Is there an irc channel where the devs / support hang out?Not currently - the devs & support hang out here in the forums instead Quote Link to comment Share on other sites More sharing options...
Säätäjä Posted July 16, 2014 Report Share Posted July 16, 2014 Backup folder on Anrdoid is not starting the download to other hosts (most of the time). I have set up a backup folder on Anrdoid 4.4 (DCIM folder) and that folder is copied to three PC's. It worked fine for the beginning but then it started having troubles to upload. Now it seems completely dead. All I see is "Estimating download time" on phone and nothing is transferred and no activity seen on PC hosts as well. Screenshot:http://imgur.com/FoADDQO I have also one bidirectional sync folder on phone and it seems to work normally. I have tried following:-pausing and unpausing backup foder, no effect-restarting the sync app. When I choose Exit, I will see "Shutdown..." popup that will never close. App however seems to die when I hit home key. Restarting the app doesn't change anything.-restarting phone, no help PC version 1.3.106 Win7 64Anrdoid ver 1.3.21.0 on HTC one M7 Any help appreciated! (I don't want to switch back to dropbox, but will if have to) Quote Link to comment Share on other sites More sharing options...
Helen Posted July 21, 2014 Report Share Posted July 21, 2014 Säätäjä, if its DCIM from internal SD card, try just re-adding the folder to Sync again and share the new secret with your PCs. If its DCIM from external SD card, it will not sync because BitTorrent Sync doesn't have rights to write its .SyncIgnore and SyncID to it (KitKat limits). I suppose you've started this backup before you had 4.4. on your phone? In this case there are two options: either use internal SD card or move the folder with photos to ~ Android/data/com.bittorrent.sync on external card. BItTorrent Sync backup will be adjusted for KitKat in future release. Quote Link to comment Share on other sites More sharing options...
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