RomanZ

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Everything posted by RomanZ

  1. @mertzi Sync is monitoring constantly changes in filesystem, so it constantly depends also on what OS (and other apps) are doing. @Borph They are available for manual installation. We are working with NAS vendors to deliver packages on official stores as well - no ETA here, sorry.
  2. @ddh43 Oh, okay, so your are using PPA packge to install Sync. Please note, that sync is running under special user account: btsync. I suggest adding it to the same group of users your user has, otherwise your user won't be able to write files delivered by Sync, and vice versa - Sync won't be able to write files created by your user account. For the key issue - its something strange. Which version of Sync actually you use? I mean - if you check file properties / ask file itself? I suspect that you could use something really, really old.
  3. @gauss256 It is very likely DB corruption. For the long-term solution you can send us the DMP file for analysis, one mentioned on screenshot. For the short term solution, you can try to clean up your database - just delete all *.db* files. Though I suggest checking your files after that: having no database, Sync will have to rely on mtime of your files only when deciding which files to take in conflict situations. So if you have some files with older mtime that you copied manually into sync folder. they can be replaced with a files of newer mtime.
  4. @daave If you are using advanced folder and Sync Pro - you simply open the peer list on your A computer, find your B and tell it that from now on it is RW. If you are either Free or using standard folder - you'll need to reconnect your folder on B. Sync will re-index files, though won't resync anything.
  5. @gl00mer I'll drop a bit of helpcenter info here to stop confusing you There are 2 types of folders in Sync 2.2 - standard and advanced. If you are sharing advanced folder, approval comes to the folder Owner, who produced the link (there could be several owners). Folder sharing is only available via link. Also, even if you uncheck the demand of an approval, at least one of owner's peers must be online to grant you access If you are sharing standard folder, it also can be shared via key. Key does not require approval. Key never expires, key does not belong to anyone (and cannot be revoked). Once someone has a key, he can access the data stored wit this key by other users. Here is how standard folder sharing looks like: There is no way to convert folders between standard and advanced - they use totally different cryptographic background. You have to choose folder type when you add it to Sync. Let me know if you got further questions.
  6. @ddh43 You can rename / move folder, Sync will follow.
  7. @fefrie Contact me via our support page (describe shortly what happens, mention my name). I suggest conducting a remote session so I can see live how it goes, if you don't mind.
  8. @ddh43 Sounds weird! Once key satisfies these demands, it can't be rejected by Sync. I suggest: 1) sending key to me via support system 2) removing folder from Sync to ensure no private data is bound to it. I'll be happy to inspect this key!
  9. @macula It behaves in same way on desktops. Once you added the folder, its name is added to "My devices". Even if you rename it, it will stay same in "My devices". Disconnecting the folder on PC will show it with its original name. Currently, there is no way to update the name stored in "My devices".
  10. @fefrie Exchanging keys does not require approvals. Could you please describe what exactly happens to the folder that you add on, say, WinXP and then share key to Win8.1. Does peers appear in peer list? Also, could you please describe your network configuraiton and how XP and 8.1 are connected?
  11. @adt2 Yep. By default Sync for mobiles turns on "Selective Sync" mode. You'll need to choose which files it will deliver to mobile device. Its convenient for saving space, although new files added on other computers / devices won't be automatically delivered.
  12. @4DlFTAoG Right away if you use APIv2 or few tricks. Although, not at the moment if you want this feature out-of-the box. No ETA I can share - sorry.
  13. @christofitis It depends if you are going to share more folders to your server. If yes - it makes sense to link to server and put server default mode to "Synced" so all new folders added on your client computers will automatically be also synchronized to server. If this is the only folder (or, for example, server is going to host folders that you don't want to propagare automatically) - then you should not link server to other computers.
  14. @gl00mer Is approval step necessary here? If no - you can simply share the key itself, not a link.
  15. @seltzdesign It's definitely a serious bug. I tried it in several different combinations, it does not reproduce in my lab. It should not happen for sure. I wonder if you can please: 1) reproduce the issue 2) after files been deleted, go to options -> help -> contact support and send a feedback including debug logs. Also mention my name in the message text 3) You'll get a ticket # from our support system. Also send there your settings.dat file (should be stored in ~/Library/Application Support/BitTorrent Sync) We'll find out what happens.
  16. @ddh43 Oh, okay then. It's not a link, its a key. I suggest verifying the following: 1) The key should start with "A..F", "R" or "M" symbol. Is this correct? This is something you can share to me. 2) The key rest 32 symbols should only consist of digits 2..7 and capital letters A..Z. Is it correct?
  17. @all If there are anyone else willing to participate in MS Access issue debugging - give me a PM.
  18. Dear community, Sync 2.2.2 is now available. You can get it via official download site or using direct links below. Build is not yet pushed to auto-update. Direct Download Links: Installer for Windows: x86 installer x64 installerPackage for OS X: OS X packageGzip archive for Linux: ARM i386 x64 glibc23_i386 glibc23_x64Gzip archive for FreeBSD: i386 x64A list of what's new, improved, changed, and fixed in this version is available in the change log. Latest Android build is now also available via direct link: 2.2.1 APK Latest Raspberry Pi package is available via direct link: 2.2.2 DEB
  19. @kash Could you please send us feedback from the app help? Please agree to send debug logs and mention my name in feedback subject. Also, do the same from second computer you can't sync with. I'll take a look in debug logs to find our what exactly get stuck.
  20. @rbtsync You can do all these calls in APIv2 except get_version (not implemented yet).
  21. @macula It's not a bug. Once you Disconnected folder from the device, it no longer physically exists on your iOS. So, Sync takes its name from the My Devices mesh - and it keeps its old name.
  22. @macula There should be cross button in My Devices (to the left of the same line where device stays) intended to hide these devices, although it is not available in Free version (due to bug). Are you using Sync 2.2 Free?
  23. @BradOZ No worries, this is just a stub dialog. It shows same files for all computers. It was fixed in 2.2.1 - so please upgrade and this dialog will show files that are locked indeed.
  24. @gl00mer Yes. Though note, that under "only one" we mean "user" here. I.e. if user has several computers linked with My Devices, request will come to all of them, and can be approved / rejected by any ot them.
  25. @xombiemp Thanks for info. We are investigating crash report and hopefully will find out what is the issue. Note, that it does not reproduce in our lab, so it might happen that full app reinstalling and folder re-adding can solve your issue.