RomanZ

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Everything posted by RomanZ

  1. RomanZ
    @EricM Unfortunately, due to some issues in WinAPI Sync does not work well with Junctions - so it is highly not advised to add to Sync any paths containing Junctions. Use only real paths. As a result, Sync is going to create a .conflict duplicate for every entry (file and folder). Although it should not remove any files to archive - unless you start deleting .conflict files and folders.
  2. RomanZ
    @thr3ad Could you please check if installer copied any files to %appdata%\BitTorrent Sync? Also, I would advise to disable both BitDefender and Zemana as a test: Sync runs from %appdata% and it might happen that their heuristics prevents it from running.
  3. RomanZ
    @kamborio Do I understand correctly that Sync 2.1.2 re-downloads all your data in your 3 folders after upgrade? If yes - got any debug logs?
  4. RomanZ
    Dear community, Sync 2.1.2 is now available below via direct download links. The build is not yet available via download site and auto-update. Direct Download Links: Installer for Windows: x86 installer x64 installerPackage for OS X: OS X packageGzip archive for Linux: ARM i386 x64 glibc23_i386 glibc23_x64Gzip archive for FreeBSD: i386 x64A list of what's new, improved, changed, and fixed in this version is available in the change log. Latest Android build is now also available via direct link: 2.1.0 APK
  5. RomanZ
    @lbutlr The output show indicates that tgere are 2 instances of Sync is running. The first one runs under btsync user and it will require RW access to: 1) folders you want to Sync 2) storage folder (it is specified in /usr/local/etc/btsync.conf file) Second one runs under root and has full set of permissions. Although, one one of them will be available via WebUI. I'd recommend to get rid of one you run under user account and grant permissions for the one under btsync user.
  6. RomanZ

    Api Pricing

    RomanZ replied to steward's topic in Developers

    @steward Thanks for bringing this one to my attention. Our business team will respond your ASAP.
  7. RomanZ
    @Napperkt Sync loads CPU when hashes new files. It could happen when you add several folders with lots of data inside, although it should stop when indexing is done. So, what is the data volume you added on your Mac? Also, could you please make a couple of process samples when Sync consumes CPU so we can take a look on what is it doing?
  8. RomanZ
    @hungarianhc What is the app? And, what actually does not show - the sync itself, or sync folders? Couple of screenshots would be great.
  9. RomanZ
    @tjluoma Yeah, we've got this feature request already. Thanks for bringing my attention - we'll update Help Center article as well. And yes, I've meant Sync, not a laptop
  10. RomanZ
    @tjluoma There is one more thing. Your folder caches global IPs of your home and work computers and knows exactly how to reach them, even after you disabled tracker server. So, all you need to do is to flush cache. You can do it by setting advanced preference peer_expiration_days to 0 on your laptop (you'll need to restart). Just don't forget to set it back to 7.
  11. RomanZ
    @lbutlr Could you please share a sample key to me so I can test it and see if key is valid? Also, I strongly suspect that your Sync lacks permissions on your freeBSD machine. Could you please verify that the user running sync binary has enough permissions to write to its home folder as well as to the folder you want to sync?
  12. RomanZ
    @kelemvor Unfortunately, such mode is not possible, although read-only one is very close to what you ask. If you share read-only link to computer B, next things will happen: - if you add something on A, it will be synced to B - if you delete something, it will be deleted on B (moved to archive) - if you delete / add / remove something on B, it won't do anything to A.
  13. RomanZ
    @antimojv You can't stop trial from ticking. Although, you can make a complete uninstall removing all the settings. Fresh installation will grant you new trial, though you have to configure all your folders from scratch.
  14. RomanZ
    Brent, You'll need to make API calls to Sync to find that out. See the "/api/v2/folders/activity" call, and check if peer you want to deliver to is online, and updiff / downdiff is zero. It indicates that remote peer is online and has nothing to get from you.
  15. RomanZ
    @mattjs I'll be happy to help in resolving issues with 2.0 you face, just give me a message via support page. If you decide to stick with 1.4, there is a known bug about update messages which can be solved by following this instruction.
  16. RomanZ
    @sk9c00 Indeed, BTSync utilizes torrent protocol, although Sync is not only torrent. It has its own communications protocol and torrent here is not enough. So, unfortunately it is not something that can be achieved by simple Sync reconfiguring.
  17. RomanZ
    Hi Corin, Thanks for bringing it to our attention - indeed. there is no way to find current version in API v2. We'll fix it.
  18. RomanZ
    @Alessio If you mean that Sync is only capable to fully sync files to it's home folder on ExtSD card on Android - no, it is not tied to Free/Pro edition. This is Android OS limitation.
  19. RomanZ
    @arlinsandbulte There is a known issue with upgrading / installing Sync 2.1.1 in non-admin accounts, it is being resolved now. As a workaround you can simply throw Sync binary to %appdata%\BitTorrent Sync folder and run it from there.
  20. RomanZ
    @Shabazza23 That's right, running Sync with config is your solution - in config you can specify where to store Sync's service files. The article on help center you refer to is correct source to find out how to run Sync in config mode.
  21. RomanZ
    @farhanaftab6600 Having only one user you need just one license.
  22. RomanZ
    @vadviktor All Sync instances (regardless of pro/free license) use UDP multicast to port 3838 for local peer discovery as well as tracker server. I suggest to verify: 1) if your router is multicast aware and in general routes multicast traffic 2) if your network has range of local IPs according to RFC1918 (192.168.x.x, 172.16.x.x - 172.31.x.x, 10.x.x.x) 3) if your router / firewall allows connection to internet over port 3000 (that for the tracker server in case something is wrong with multicast).
  23. RomanZ
    @Andrew Chen Not supported (and not planned at the moment) for Mac, though you may mention your request in Feature Requests forum.
  24. RomanZ
    @sk9c00 For now we don't have integration to Baidu (and actually to all cloud solutions except OneHub) as it requires Sync instance to run in cloud providers's space. Though, please take a look at Daniel's post here, there is a solution to run Sync's instance in web and make kind of cloud.
  25. RomanZ
    @loki_racer, @Chris Jones, Right, Office is not the single app using same pattern (and set of access flags) for saving files. We are working to get it workarounded in Sync. Sorry, I can't share ETA at the moment.