Sync Troubleshooting

Having problems with Sync? Found a bug? This is the place to post about it!

3,675 topics in this forum

  1. Sync indexing #snapshot files in infinite loop

    By Foopy,
    • 0 replies
    • 125 views

  2. [PRO] bug: lost file after 'Remove from this device'

    By omegus,
    • 4 replies
    • 803 views

  3. My syncing looks stuck with a couple of files and I can't find which one

    By st-mich,
    • 1 reply
    • 283 views

  4. Losing trust in Sync: reverting to old document versions

    By SyncMan4ever,
    • 0 replies
    • 115 views

  5. Randomly Getting Machine "disconnected By Owner"

    By kodyb,   
    • 11 replies
    • 3.8k views

  6. Sync won't sync

    By BRUCE RATCLIFFE,
    • 3 replies
    • 347 views

  7. How to resume syncing with existing Sync folder but newly Installed Windows

    By ap10,
    • 1 reply
    • 287 views

  8. MacOS Sonoma 14.1 - Resilio Sync hangs at startup, never recovers

    By Maciej,
    • 0 replies
    • 126 views

  9. "Can't download file" - Which file? How do I fix it?

    By kelemvor,
    • 8 replies
    • 3.4k views

  10. Database files' size - again

    By Fisher,
    • 2 replies
    • 235 views

  11. No permission to access files FIX

    By STILIT,   
    • 2 replies
    • 873 views

  12. Encrypted folder sync fails to find peers, requires SYNC-SRP

    By Zachariah,
    • 0 replies
    • 211 views

  13. Finder extension /sync to this device not working macOS Ventura?

    By RetroYogi,
    • 2 replies
    • 302 views

  14. Sync Process Pins CPU and stops Responding

    By Kazumasan,   
    • 0 replies
    • 157 views

  15. Android with SD as internal storage - fails to link

    By Kworr,
    • 0 replies
    • 225 views

  16. Resilio Sync Not Responding on Windows 10

    By yuki,
    • 0 replies
    • 266 views

  17. Is there a possibility to sync the exact same folder on an external hard drive on two different identities?

    By FMX,   
    • 2 replies
    • 374 views

  18. Resilio not loading WebUI on Firefox 116.0.3 [MacOS]

    By simon5000,   
    • 0 replies
    • 304 views

  19. Files Deleted, But I Don't Know Why

    By trumpimar,
    • 14 replies
    • 1.8k views

  20. How to re-connect someone that has been "Disconnected"?

    By Edu,
    • 0 replies
    • 294 views

  21. Search on iOS / iPadOS Devices

    By chhe,
    • 0 replies
    • 200 views

  22. Folder modification date is reset on target device when syncing

    By RetroYogi,
    • 0 replies
    • 223 views

  23. Files Become Zero Byte After Success Upload/Download 1 2

    By Orcun,   
    • 28 replies
    • 3.5k views

  24. Notification or Syncing/Sleeping

    By IhtshamUlhuq,   
    • 0 replies
    • 253 views

  25. Encrypted container doesn't sync

    By RickyPetite,
    • 2 replies
    • 390 views